If it is available, please use the function.

Please contact the KMB customer service when making inquiries.


Email address:

Phone number:+81-3-4405-0131

Inquiries on the phone: Weekdays (excluding weekends and holidays) 10: 00-17: 00 * Japan time


* We may not be able to answer questions about delivery before 5 business days before the order date or release date. Please note.


* Temporary holidays of customer service will be announced on this page.